Mark is an independently licensed counselor. He has extensive training in Jungian Sand Tray and Experiential Play Therapy.  He does training and workshops in Experiential Play Therapy.  Mark was published in the International Journal of Play Therapy Vol.20, No.3, July 2011. He and his wife Charlotte Knauber are the founders of The Community Lighthouse.

Mark Ferriegel, LPCC
Education Supervisor, Founder

Charlotte Knauber,
LPCC Founder


Pierce Ferriegel

As a young boy, Pierce dreamed of changing the world. In 2013 he was given the opportunity to take over the family business combining both his passion for business and aspirations of creating a better world. As a servant leader, Pierce view's his job as enriching the lives of his people though personal growth, professional development and meaningful employment. Pierce believes that by first taking care of his people they will then take care of their patients. As CEO at The Community Lighthouse it his responsibility to maintain both the quality of our services and the profitability of our organization. By effectively balancing both profit and quality he can help grow the organization and expand access to mental health services to our community.


Sofia Taconi
Marketing and Sales

Sofia works in Marketing and Sales at The Community Lighthouse. Sofia is with this organization because she wants to help improve the overall quality of mental health in the state. She moved here from Diamondhead, Mississippi after receiving a Bachelors of Arts degree in Political Science from Mississippi State University. 


Alexandria Apodaca
Administrative Lead/Intake Specialist

Alex chose the Mental Health industry because mental health is such a struggle for people nowadays and it is important to let them know they are not alone in the journey to recovery. She has studied at CNM and will be pursuing her bachelor’s degree in psychology at Highlands University in Spring of 2020. Alex feels that working with The Community Lighthouse is the perfect place to grow and prepare for her career in the Mental Health field. Alex was born and raised in New Mexico! She loves to be creative and crochet as well as play will her fur babies!


Jennifer Walsh
HR Manager

Jennifer has been a resident of Albuquerque for 3 years now, having relocated from Las Vegas, NV. She has been married for 27 years and has three children ages 17-26.  Upon completing her degree in 2017, she was hired by The Community Lighthouse as an Administrative Assistant and quickly moved up to Community Liaison and then SpecialA Projects Manager and Recruiter. Working in Behavioral Health has given her the platform necessary to fulfill her passion for helping others and helping to reduce the stigma related to mental health issues. Ultimately, she would relish a chance to serve the community on a wider scale to help make legislative changes regarding healthcare and mental health. Jennifer enjoys being a homebody on the weekend; cooking and spending time with her family and her furbabies, Honey (Sharpei/Chow) and Sugar (Lab/Pitbull). When she needs time to relax and tune out the world, she loves to crochet and also has been known to binge Netflix on the weekends!

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Carlissa Ogilvie
Administrative Assistant


Andrea Martinez
Administrative Assistant

Andrea is with The Community Lighthouse because they provide therapy for all ages and she recently worked with children and is thankful there is a place like The Community Lighthouse that provides that support to families. She just this industry because she believes maintaining a healthy mental state is important in everyone’s life, and she is thankful that she gets to take part in any way in helping others deal with and better their mental health! Andrea is originally from Albuquerque and studied at UNM. She likes to go on hikes, road trips, and drink her coffee every single day. Andrea has also recently started collecting plants!

Our Billing Specialist believes that what you put out to the Universe comes back into your life three-fold and that you can change the world one person/one interaction at a time.  Not everyone enjoys working with numbers, but our Billing Specialist definitely excels when it comes to navigating insurances, billing codes, and monitoring collections!  Working at TCL allows our Specialist to do what they’re good at in service to the greater good and at the end of the day, what more could you ask for?

Billing Specialist

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Pretzyl Hyzy

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Maria Mendez

Maria Mendez is a proud member of Phi Theta Kappa Honor Society; having graduated with an Associate’s degree in Office Administration with a Medical Concentration. Maria has been with the Community Lighthouse since 2012 and began as an Intake Coordinator. She then moved on to an Admin Lead position and now currently is the Office Manager. Maria contributes with her extensive knowledge of credentialing, bilingual abilities, and genuine sensitivity when helping clients. Maria strives to help grow the company in order to expand access to Mental Health services in our community. In her spare time, Maria enjoys spending time with her family and traveling.



Amanda Gonzales

Amanda chose to work in social work because she wanted to promote change and enhance the wellbeing of individuals. She went into her master program not really knowing how she could help and how she could use my set of skills to help empower those who truly needed support. She soon realized that caring about vulnerable populations is a good start to promote change. For Amanda, children are a population that she want to serve and help empower. She now found a position where she feels she can empower and promote change with the population that drives me to work hard, challenge myself and play. Amanda chose to work at The Community Lighthouse because during her last year of her social work program she was fortunate enough to find an internship that encompassed all the interests she had been searching for in a company. As an intern she had been challenged and learned how important healing can be for children who have been exposed to traumas. Meeting the client where they are at and utilizing interventions that support the child stages in development is essential to healing and EPT does just that. TCLH not only supports their clients but also their employees and she wants to be apart of a company who does jut that. Amanda received her Bachelors of Sociology and Psychology from The University of New Mexico, then decided to further her education and received a Master of Social work from New Mexico State University. Ananda was born in LA California and then moved to New Zealand for six years. Her family then moved to Edgewood, New Mexico where she grew up for most of my life. Amanda has a long haired corgi dog who keeps her active and also loves to take walks, runs and hikes. She recently joined a volleyball team and has learned how to shoot a bow. She loves to travel with friends, even if that means getting out of ABQ for the day.

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Erin Nolan
Clinical Director

Erin Nolan is a licensed Clinical Social Worker (LCSW) and the Behavior Management Specialist (BMS) Program Director at The Community Lighthouse. Erin’s approach to BMS services is founded on the belief that challenging behaviors can be transformed through increasing positive social, emotional, and relational experiences. Erin is trained in the Nurtured Heart Approach and utilizes these principles to support the BMS team in achieving success with their clients. Erin is very proud and grateful for the opportunity to work with and learn from such a strong, insightful and dedicated team of clinicians and BMS providers.  Prior to The Community Lighthouse Erin worked with the Psychiatric Services Unit (PSU) at the metropolitan detention center (MDC) in Albuquerque. One of her roles was as the psychiatric acute care coordinator for the women’s unit where she provided individual counseling, psycho-educational groups, and developed a therapeutic milieu for inmates with acute psychiatric diagnosis. Erin is trained in Moral Reconation Therapy (MRT) and utilizes a CBT and mindfulness-based orientation within her therapeutic practice with adults and adolescents. Erin holds a master’s in social work from New Mexico State University.


Jessica Muñoz
Clinical Supervisor

Jessica graduated from the University of New Mexico with a BA in Psychology and an MA in Counseling. Jessica’s concentrations during her counseling education were clinical mental health counseling and school counseling. Jessica works with a variety of ages from children to adults. Jessica is currently in The Community Lighthouses Experimental Play Therapy development program where she is being trained as a specialist in treating children.

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Rosanna Cordova
LCSW Clinical Supervisor

Rosanna Cordova double majored in English and Psychology at the University of New Mexico and studied Social Work at New Mexico State. She is both a Lobo and an Aggie, and happily so! She has worked with children in the local school system experiencing homelessness, and also trained in play therapy working with this population. Utilizing a strengths-based, solution-focused perspective, Rosanna encourages clients and their families to be deeply curious about their feelings, thoughts and behaviors and the relationship between these as they improve their well-being.


Vanessa Rodriguez
Clinical Lead

Vanessa graduated from the University of New Mexico with a Bachelor of Arts in Sociology and Spanish and a Master’s in Public Administration. Vanessa then graduated from New Mexico Highlands University with a Master’s in Social Work with a concentration in Bilingual/Bicultural Clinical Practice. Prior to The Community Lighthouse, Vanessa completed her practicums at Programs for Children & Adolescent as well as at Youth Diagnostic & Development Center. Vanessa took interest in The Community Lighthouse because the agency allows her to continue empowering families while working with populations, she is passionate in encouraging such as children and adolescents. Vanessa currently works with varied age groups from children to adults.  Vanessa was born in Calexico, CA and moved to Albuquerque, NM as a child. Some of Vanessa’s hobbies include off-roading, dancing, reading, photography, exercising, and being outdoors.


Camille Carpenter
Clinical Lead


Lauren Hughes
Clinical Lead

Lauren graduated from Coe College with a Bachelor of Arts degree in Psychology and graduated from Wayland Baptist University with a Master of Arts degree in Counseling. Her willingness to learn new therapeutic techniques shows her devotion to her chosen field. As a therapist, Lauren is a client-oriented therapist that communicates easily with children. She prides herself on providing a safe space where even the youngest of patients can achieve therapeutic goals. Working alongside parents and guardians is especially important and Lauren supports and encourages consistent attendance.


Marina Pannell
Clinical Lead

Marina started her career as a counselor at The Community Lighthouse because she has always had a passion to serve her community, specifically a passion to empower families to heal and foster connection, which is the valued mission of TCL. This is her chosen field because of her own familial experiences growing up and her strong belief that when there are strong attachments in the family, resiliency for children is fostered.  Marina was born and raised in Las Cruces, NM and received her B.A. in Psychology and Spanish at New Mexico State University and then received her M.A. in Counseling at the University of Colorado Denver.

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Ana Bisono

Ana previously worked for Child Protective Services and witnessed firsthand the effects of abuse and neglect on the children in our community. She wanted to work for a company that seeks to heal those wounds. Ana grew up in an impoverished neighborhood that was further devastated by substance abuse and violence. Her family was a protective factor for her; however, many of her peers were not as lucky. She wanted to work in a field where she could help children and families thrive. Ana studied Clinical Psychology at the University of New Mexico, prior to this she completed her Bachelor’s in Psychology in New York City at Hunter College. She is originally from the Dominican Republic and moved to Brooklyn, NY with her family in the 80s. From there on Ana would spend the school year in NYC and the summers in the Dominican Republic.  She comes from a huge family and loves to spend as much time with them as possible. Ana and her partner have 2 dogs and love to go hiking with them. She loves to paint and write. She also loves architecture and home design shows!

Dawn chose the mental health field because she enjoys working with people in a meaningful way. She specifically chose the social work profession because of it's focus on understanding people within their environment from a perspective that values the dignity and worth of all people. Social work values resonate with her personally. During Dawn's internship with TCL, she enjoyed working with clients utiliizing experiential play therapy and learning from experienced and competent clinicians. She also appreciated the culture of TCL, which is focused on providing the best care for clients as well as providing professional development for clinicians and staff. Dawn has received a Bachelors degree in social work from New Mexico Highlands University and a Masters degree in social work from New Mexico Highlands University. She has lived in New Mexico for over twenty years but is originally from Cincinnati, Ohio. Dawn has two dogs, a Labrador Retriever and an Australian Shepard mix, as well as a cat. She enjoys hiking and go as often as possible and she has a goal to hike a "Fourteener" within the next few years. Dawn also enjoys snowshoeing in the winter.

Dawn Shores
PLMSW  Clinician

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Ysidra Tellez
BMS Manager

As a BMS Manger, Ysidra enjoys not only working to improve the quality of the BMS program but also seeing the BMS’s, clients and families succeed in treatment. Ysidra’s belief within the BMS program is understanding that everyone is different from one another and on their own paths, but having an open mind and empowering each other’s own strengths is what’s going to have a greater impact. It only takes that one moment of showing a child their inner success to make a change that can last a lifetime. Ysidra is also a Research Assistant in the Pediatric Neuropsychology Lab at the University of New Mexico. Ysidra will hold a Bachelor’s of Science in Psychology with a minor in Anthropology in the Spring of 2019.


Whitnie O’Neal
BMS Lead

Whitnie is originally from Northern California where she attended California State University, Sacramento and graduated with Honors with a BA in Child Development. Whitnie loves working with kids and teens. Helping to support her patient’s growth and learning is important to Whitnie. She believes in the difficult work of mental health, and knows she’s doing something that matters, “You can’t make a difference for all of them but for the ones that you can, it makes all the difference.” Whitnie appreciates how The Community Lighthouse helps her grow professionally and personally, and promotes a healthy work/life balance. Whitnie tracks her travels using a state pin board and also by collecting mini Starbucks “Places You’ve Been” mugs! When Whitnie isn’t traveling, you can find her shopping, knitting, rock climbing, listening to podcasts or playing with her dog Lily!


Brianna Edey

Brianna joined The Community Lighthouse because she appreciates that it is a company that values the well-being of their employees in addition to the families in which they provide services. She has found she really enjoys working with people and finds fulfillment in helping individuals foster better relationships with themselves and others. Brianna is currently at the University of New Mexico pursuing her Bachelors in Psychology and Speech and Hearing Sciences. She is originally from Washington State. Brianna loves animals and currently has a fur-baby names Chase!