The Community Lighthouse is committed to protecting your privacy and ensuring you understand how we collect, use, and share your information. This policy outlines how we use SMS text messaging to communicate with you, and how we obtain and manage your consent to receive these communications.
We collect and use your personal information, such as your mobile phone number, to send SMS text messages related to service updates, appointment reminders, or help and support. By providing your mobile phone number during the process of signing up for services, you are consenting to receive text messages from The Community Lighthouse.
You are not required to consent to SMS messages as a condition for using our services. Consent is entirely voluntary and can be withdrawn at any time.
You may opt out of receiving SMS messages at any time by:
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Replying "STOP" to any SMS message we send.
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Contacting our customer service team at 505-273-6300.
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We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS / Marketing Purposes.
Once you opt out, we will cease sending SMS messages to your mobile phone number, and reminders will be sent through email and/or the patient portal/
Message and data rates may apply depending on your mobile phone plan and carrier. By consenting to receive SMS messages, you acknowledge that any charges incurred will be your responsibility. Please check with your carrier for specific details on your plan.
We retain your personal information, including your mobile phone number, only for as long as it is necessary to provide you with SMS communications or as required by law. You may request the deletion of your data at any time by contacting us at 505-273-6300. We take the security of your personal information seriously. We employ industry-standard security measures to protect your mobile phone number and any other personal information from unauthorized access, disclosure, or misuse.