The Community Lighthouse Privacy Policy

Last Updated: 10/23/2026

The Community Lighthouse (“TCL,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, www.tclhnm.com (“Website”), or interact with us by phone, email, text message, or in any other manner.

Information We Collect

We may collect the following types of information from you:

Personal Information: When you contact us through our Website, phone, email, or text message, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.

Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect for the following purposes:

To Communicate with You: We use your contact information to respond to your inquiries, schedule and confirm appointments, coordinate services for you and your family, send administrative information, and keep you informed about our programs and services.

Job Applicants: If you apply to work with us, we use your contact information to communicate about your application, interviews, and onboarding.

Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or other legal requests.

Health Information and HIPAA

This Privacy Policy covers information collected through our Website and general communications. If you or your child receive services from TCL, your protected health information is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, which explains how we use and protect that information and your rights regarding it. You can request a copy of our Notice of Privacy Practices at any time.

Please do not send sensitive health information through our Website contact forms or by text message.

Information Sharing and Disclosure

SMS consent is not shared with third parties for marketing purposes. No mobile opt-in data will be shared.

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third-party marketing purposes.

We may share your information in the following circumstances:

Service Providers: We may share your information with service providers who perform services on our behalf, such as scheduling, communications, customer service, or technical support. These service providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the safety of our clients, staff, or others.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Opting Out: You may opt out of text messages at any time by replying STOP. You may opt out of other communications by following the instructions in those communications or contacting us directly. If you opt out, we may still contact you about appointments, services, or other matters related to your ongoing relationship with TCL.

Access and Update Information: You may request to access, update, or correct your personal information by contacting us using the information below.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

TCL serves children and families, but our Website is intended for use by parents, guardians, and other adults. We do not knowingly collect personal information directly from children under 13 through our Website. If we learn that we have collected personal information from a child under 13 through our Website, we will take steps to delete it. Information about children who receive services from TCL is protected as described in our Notice of Privacy Practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

The Community Lighthouse

Albuquerque: 3301 Candelaria Rd NE, Suite B, Albuquerque, NM 87107

Rio Rancho: 1350 Jackie Road, Suite 105, Rio Rancho, NM 87124

Phone: (505) 273-6300